Privacy Protection

77vip Privacy Policy – How We Keep Your Information Safe

Your personal information is our most important asset at 77vip. This Privacy Policy clearly outlines what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Your Privacy Is Our Responsibility

We are committed to full transparency about how your data is collected and used on the 77vip platform. This Privacy Policy applies to all users in Bangladesh and is built in accordance with international data protection standards.

77vip never sells your personal information to third parties. We only use the data necessary to improve platform services and maintain security. You have full control over your information — you can view, update, or request deletion of your data at any time.

Our Commitment: 77vip values your privacy above business interests. Your data is protected through SSL encryption, two-factor authentication, and regular security audits.

Our Core Privacy Principles

A quick overview of the key steps 77vip takes to protect your data.

SSL Encryption

All your data transfers are protected with 256-bit SSL encryption. With bank-grade security, your information is never exposed.

No Data Selling

77vip never sells or rents your personal information to third parties. Your data belongs to you alone.

Minimal Data Collection

We only collect information that is necessary to provide our services. Collecting unnecessary personal data goes against our policy.

Regular Security Audits

Our systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed promptly.

Your Control

You can view, update, or request deletion of your data at any time. You have full control over your personal information.

Transparent Communication

We aim to respond to any data-related queries within 48 hours. Our support team is always ready to help.

1 What Information We Collect

When you register and use services on the 77vip platform, we may collect the following types of information:

Identity Information:

  • Full Name & Date of Birth
  • National ID card or passport number (for KYC verification)
  • Email address and mobile number
  • Current Address & District

Financial Information:

  • BKash, Nagad, or Rocket account number
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information:

  • IP address and device type
  • Browser Name & Version
  • Login Time & Date
  • Gaming activity logs

Note: We never store your password in plain text. Passwords are always kept as encrypted hashes.

2 How We Collect Data

77vip collects information in the following ways:

  • Information provided directly: Information you provide during registration, login, verification, or when contacting support.
  • Automatically collected: Through cookies and analytics tools while you browse the platform.
  • Third-Party Verification: To verify identity against regulatory databases during the KYC process.
  • Payment Providers: Limited information is exchanged with bKash/Nagad/Rocket to process deposits and withdrawals.

3 Purpose of Data Use

Collected data is used solely for the following purposes:

Purpose What information is used Legal Basis
Account creation and management Name, Email, Mobile Contractual Requirements
Payment Processing Mobile Banking Number Contractual Requirements
Identity Verification (KYC) NID/Passport, date of birth Legal Obligations
Fraud Prevention IP, device information, logs Legitimate Interest
Customer Support Contact Information, Account History Contractual Requirements
Service Improvement Usage Patterns (Anonymized) Legitimate Interest
Promotional Communications Email, mobile (with consent) Your Consent

Important: Promotional messages are sent only with your consent. You can unsubscribe at any time.

4 Data Sharing Policy

77vip never sells your personal information to third parties. However, limited data may be shared in certain circumstances:

  • Payment Providers: Only the information necessary to complete a transaction is shared with bKash/Nagad/Rocket.
  • Law Enforcement Agencies: Information may be disclosed to government agencies where required by court order or legal obligation.
  • Security Partners: Encrypted data may be shared with specialist firms for fraud detection and prevention.
  • Technology Service Providers: With hosting, analytics, and customer support software providers who are bound by confidentiality agreements.

Our Rules: Before sharing any data with third parties, we ensure they comply with 77vip's privacy standards. No data is shared without a formal agreement in place.

5 Cookies & Tracking

77vip uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

The cookies we use:

  • Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which parts of the platform are used most (anonymized data).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

6 Data Storage & Protection

To protect your information, 77vip employs the following technical and organizational measures:

  • 256-bit TLS/SSL encryption across all data transmissions
  • Sensitive data stored with AES-256 encryption
  • Two-Factor Authentication (2FA) Support
  • Regular Vulnerability Assessments (Penetration Testing)
  • Restricted Staff Access — only the departments that need to can view your information
  • 24/7 Physical Security at Data Centers

Data Retention Period: Financial transaction records are retained for up to 5 years as required by law — both while your account is active and after closure. They are automatically deleted after that period.

Please Note: No online system is 100% secure. However, we apply the highest industry-standard security measures. Never share your password with anyone.

7 Your Rights

Under 77vip's Privacy Policy, you have the following rights:

Right to Access Your Data

You have the right to know what information we hold about you at any time.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you can request the deletion of your personal data.

Right to Restrict Processing

You can request that the processing of your data be restricted in certain cases.

Data Portability

You may request a download of a copy of your data.

Right to Object

You can object to the use of your data for specific purposes.

How do I submit a request? To exercise any of the above rights, contact our support team. We will respond within 30 days.

8 Children's Privacy

77vip is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that someone under 18 has created an account, that account will be immediately closed and all associated data will be permanently deleted.

If you believe a minor is using our platform, please notify our support team immediately.

9 Policy Changes

77vip may update this Privacy Policy when necessary. If changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For major changes, advance notice will be sent to your registered email address.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

Tip: Check back on this page from time to time to stay up to date. This is important for keeping your data secure.

10 Contact

For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our Data Protection Team:

  • Email: [email protected]
  • Response Time: Within 48 hours (business days)
  • Language: Responses provided in both Bengali and English

For further assistance, visit our FAQ Page View or Responsible Gaming Read the section.

Quick Summary
  • Your data is never sold
  • 256-bit SSL Encryption
  • Only Essential Data Collected
  • Right to Delete Data at Any Time
  • Regular Security Audits
  • Support response within 48 hours
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